The ALO 153 Solution Center of the Istanbul Metropolitan Municipality (İBB), which previously provided services in Turkish, English, and Arabic, has added the Kurmancî dialect of Kurdish as of today.
The Istanbul Metropolitan Municipality has added the Kurmancî dialect of Kurdish to its multilingual service offerings.
The ALO 153 Solution Center, which operates under the Istanbul Metropolitan Municipality’s Directorate of Public Relations, previously provided services in Turkish, English, and Arabic. As of today, the Kurmancî dialect of Kurdish has been added to the ALO 153 Solution Center.
With this new initiative, Kurdish speakers will also be able to access municipal services in their native language through the call center, where tens of thousands of people each day can submit requests, suggestions, and complaints without having to visit a municipal office.
Previously discussed in the Municipality Council
The implementation of this initiative had been brought up multiple times in the Istanbul Metropolitan Municipality Council.
There had been calls for this initiative to be expanded and implemented across all departments so that Kurds living in Istanbul could rise their concerns and complaints in their native language.
